VOLUME OF VIDEOCONFERENCING USAGE

Performance measurements have been standardized on a population basis to permit comparisons with other RUIS, other Canadian provinces and other countries.

This indicator was introduced during 2012-2013, by type of activity or all types of activities combined. Its aim is to provide an overall assessment of the evolving usage of standardized videoconferencing on a population basis and to assess its changes over time. It also serves to compare videoconferencing usage between the partner regions of RUIS McGill.

Volume of videoconferencing usage – all types of activities combined:

qualite-performance_EN

Main observations:

  • A comparison of standardized videoconferencing usage on a population basis of 10,000 inhabitants reveals that it is higher in the northern and remote regions, especially in Nunavik and Northern Quebec.
  • In the Cree Region (18), videoconferencing usage statistics are still low and do not represent the requirements of the region. This is due to the fact that videoconferencing stations were not yet deployed. A substantial increase in these results is expected in 2014-2015.
  • Statistics in this table have been extracted from the CECoT database and from some manual statistics that we receive from partners.

For more detailed information on performance indicators, see the link that appears on the right under “Reference documents”.

VOLUME OF VIDEOCONFERENCING USAGE

The following figures present the breakdown of this indicator by type of activity: clinical, training, administration and others. This serves to provide an overall assessment of the evolving usage of videoconferencing by type of activity over time.

Volume of videoconferencing usage – by type of activity:

Volume of videoconferencing usage – by type of activity
Year 2011-2012

volume-2011-2012_EN

Volume of videoconferencing usage – by type of activity
Year 2012-2013

volume-2012-2013_EN

Volume of videoconferencing usage – by type of activity
Year 2013-2014 

volume-2013-2014_EN

Main observation:

  • Despite the fact that videoconferencing usage has doubled in the past three years, it constitutes 21 to 24% of total activity in telehealth and is still sub-optimal.

For more detailed information on performance indicators, see the link that appears on the right under “Reference documents”.

SERVICE INTENSITY

Performance measurements have been standardized on a population basis to permit comparisons with other RUIS, other Canadian provinces and other countries.

This indicator was added in 2013-2014. Its aim is to provide an overall assessment of the evolving hours of videoconferencing usage on a population basis and to assess the changes in hours of usage over time.

intensite-services_EN

Main observations:

  • The number of hours of standardized videoconferencing usage on a population basis is higher in remote regions.
  • Considering that the intensity of telehealth usage in remote regions is significantly higher than elsewhere (just like their usage volume), it is not surprising that such regions generate huge pressure on the internal organization of their services in terms of human resources required to support these activities.

For more detailed information on performance indicators, see the link that appears on the right under “Reference documents”.