The role of an event coordinator in theentails a thorough knowledge of all the stages of planning in telehealth activities, an excellent customer approach and a basic knowledge of all the training modules provided to different categories of users, the technical platform and the equipment used in telehealth. At the end of this training, people assigned to the will be able to manage all user requests.
Proposed Training Program (Available in French only)
1. Introduction to the basics of videoconferencing
Introduction guide to the basics of videoconferencing and checklist. It presents the basic skills required to successfully carry out a videoconferencing session.
2. Procedure for making a videoconferencing (VC) request to the
Description of the steps involved in making a videoconferencing request to the Telehealth Expertise and Coordination Centre (). At the end of this module, the learner shall possess the skills and knowledge required to properly fill up the various booking request forms for videoconferencing (host site) and the videoconference registration form (participating site).
3. Electronic clinical request (or Web request)
Learn how to use the Web request (“Atlas Telemed request”)
4. Using videoconferencing technology
Improvement of one’s knowledge in order to carry out the installation, set up the room and handle the equipment safely. This is a complete guide that covers everything from the creation of a videoconferencing booking request form to the reading of the data sheet and to the autonomous implementation of videoconferencing sessions.
5. Medical devices and their use
Improvement of one’s knowledge on the use of different videoconferencing devices. This primarily deals with the connection of medical devices to the videoconferencing equipment.